Delivery of your order generally takes between 2 and 5 working days, depending on your location. We will provide you with a tracking number so that you can monitor the status of your shipment.

Yes, we guarantee our customers' satisfaction. If you are not completely satisfied with the purchased products, you can return within 14 days of receiving the order and we will offer you a full refund or replacement of the products.

Yes, we have a wide range of products suitable for different skin types, including oily, dry, combination or sensitive skin. Check out our product section or contact us for personalized advice.

We accept payment by credit/debit card (Visa, MasterCard, American Express), PayPal, bank transfer or cash on delivery. All payments are secure and confidential.

Surely! We're here to help you improve your skin care routine. You can do it through the contact form or by phone and our team of skin specialists will give you personalized advice and product recommendations.

Delivery is free for orders over 200 RON. For orders below 200 RON, the cost of shipping throughout the country is 20 RON / order.

We are sorry to hear that! Please contact us immediately and we will fix the problem. You can send us photos of the damaged product or provide details about the missing product and our team will resolve the situation as quickly as possible.

Some products may have delivery restrictions in certain countries or regions due to local import laws or shipping regulations.

Please check the specific information on the product page or contact us for more details.

From time to time, we may include free product samples with your orders. However, this is subject to availability and we cannot guarantee that you will receive samples with every order. Please contact us to check availability and

We take the privacy of your data very seriously. All personal information you provide is treated in accordance with our privacy policy and will not be shared or sold to third parties.

You can consult our privacy policy on our web page for more details.